I’m going to be getting onto live chat with Ryan air first thing tomorrow I’m really not happy!Absolutely raging. I will also try to contact Ryanair, somehow...I will definitely post here if I managed to figure out something as it seems more people will have the same problem. Re: Ryanair refund submitted but they sent a voucher The challenge is in finding a fair and commensurate response to what is a unique set of circumstances.”Many airlines have been accused by passengers and travel agents of withholding refunds in recent days and instead offering vouchers or the opportunity to rebook flights for a later date without incurring booking fees, which runs contrary to the Europe-wide EU261/2004 regulation.The European Consumer Centre, which polices consumer rights across the EU, last week stressed that, regardless of what passengers had been told, airlines are “obliged to respect passenger rights, which remain unchanged even under such extraordinary circumstances as the Covid-19 restrictions”. A Ryanair spokesman said: "For any cancelled flight, Ryanair is giving customers all of the options set out under EU regulations, including refunds. 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Re: Ryanair refund submitted but they sent a voucher Having lost my job due to this I need to feed my child and a bloody holiday voucher isn’t going to do this. What's with these screwy ticket prices?Risks of "connecting" between flights on separate ticketsBeware of cheap business class tickets (sold by 3rd parties)TIPS - Being Prepared for Cancellations and Long DelaysAir Travel Queries: accessibility,wedding dresses,travelling with children.TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information I too submitted a refund (for cash) about 21 days ago. The airline came under significant criticism last week for changing its policy on refunds for cancelled flights. The regulations — whether in the United States, United Kingdom, European Union — state clearly that you’re owed your money back if the airline cancels your flight. RYANAIR CEO Michael O'Leary insisted customers will get a cash refund but noted there was a condition for those who chose cash rather than a voucher… There is just an ominous message designed to put me off of requesting a refund that indicates my 2nd request for a refund will be put in a queue and worked sometime after the COVID crisis is over. But now it has made an about-turn, sending passengers who asked for a refund a voucher instead, and saying: “This amount can be used for the purchase of Ryanair flights and … Hi there, I read a lot of people here commented previously about getting refund for cancelled Interesting- I am waiting on a refund too from Ryanair. I too submitted a refund (for cash) about 21 days ago. I will try to call my bank tomorrow anyway to see if they can do something about it. This I will do just to make sure I have some legal proof that I made my claim, in case there's a common public lawsuit down the road against Ryanair.Next thing I will do is contact my bank and do a credit card fraud claim against Ryanair, in my book this is fraud.The last thing I will do is NEVER EVER with Ryanair again!This is the version of our website addressed to speakers of This site uses cookies to improve your experience, to enhance site security and to show you personalised advertising. Ryanair has angered passengers who had been told refunds for cancelled flights were being processed by the airline by pressing them to accept vouchers instead.. The credit card company could/ may come back to say that the Also requested a refund nearly a month ago and today been sent a voucher that I don’t want! 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Different countries have different rules? Re: Ryanair refund submitted but they sent a voucher ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++Buy now or later? Yep. Just this evening got an email offering me a "voucher" and a link to their website at which to contact them if I want cash instead. Ryanair holidaymakers affected were offered the option of a cash refund or the choice of an alternative holiday of the same cash amount to another destination Re: Ryanair refund submitted but they sent a voucher
Re: Ryanair refund submitted but they sent a voucher Not sure where I go now but going to fight this.Got the same email, waited for weeks to get my money back, and then this f..... voucher arrived.
Should you prefer a cash refund please contact us... and we will place your request in the cash refund queue until the Covid-19 emergency has passed.”At the time of writing, Ryanair had not responded to an Irish Times request for a comment.His department said it is assessing proposals to help airlines, travel agents and tour operators “in a way that does not materially erode consumer rights.